Design for real life.
Design for pluralism.
Solve for the infinity.
Foreground complexity as the baseline.
Multiplicities are an intention: We build the best collaboration, the deepest learning, when we expand the opportunities for complex vision.
Design is tested at the edges.
Compassion is not coddling.
Human cognitive diversity exists for a reason; our differences are the genius – and the conscience – of our species.
To face the challenges of the future, we’ll need the problem-solving abilities of different types of minds working together.
Neurodiversity may be every bit as crucial for the human race as biodiversity is for life in general.
Difference is not our deficit; it’s our operating system.
Diversity is strength. Difference is a teacher. Fear difference, you learn nothing.
The right to learn differently should be a universal human right that’s not mediated by diagnosis.
Written communication is the great social equalizer.
To not presume competence is to assume that some individuals cannot learn, develop, or participate in the world. Presuming competence is nothing less than a Hippocratic oath for educators.
Noncompliance is a social skill.
Laziness does not exist.
It’s not about behavior.
If a person’s behavior doesn’t make sense to you, it is because you are missing a part of their context.
Design learning where there is no option for oppression.
There is no path to equity that does not involve a direct confrontation with inequity.
Inequities are primarily power and privilege problems.
You cannot counter structural inequality with good will. You have to structure equality.
We are all accountable to the urgent work of building a more just, more equitable world.
By focusing on the parts of the system that are most complex and where the people living it are the most vulnerable we understand the system best.
When we make things for people at their worst, they’ll work that much better when people are at their best.
Everything we do publicly can be made more inclusive and uplifting with intersectionality, and everything we do can become exclusionary and oppressive without it.
When we build things – we must think of the things our life doesn’t necessitate. Because someones life does.
A mismatched interaction between a person and their environment is a function of design. Change the environment, not the body.
Putting care—not just care work, but care—at the center of our economy, our politics, is to orient ourselves around our interdependence.
Care is an organizational structure needed to keep our nation running. It’s, by definition, infrastructure.
Care work makes all other work possible.
Fix injustice, not kids.
Free, life-changing, and available to everyone.
Provide freedom to those who deal with a world that’s built to be hostile toward them.
Nothing about us without us.
We exist as friction.
Embracing pluralism is good citizenship. Democracy demands equal accommodation.
Default to open.
Do not be the oppressor.
People suffer, and when they do, it’s for a reason.